Bluehost vs. GoDaddy

by | Jul 13, 2016 | Web Hosting

It is imperative to have and maintain a strong web presence because it is the only way to survive in modern society as a business owner or freelancer. If you don’t have a website, it’s as if you aren’t a real company. Have you ever heard of a company, but found only Yelp or Google reviews, and no real website, or even a social media page? And then when you found that there was no website, did you move on to to the next top site? Two top companies to consider for your web hosting needs are Bluehost and GoDaddy, two of the most well known web hosts available. So, which should you choose?

Bluehost

Pricing

Bluehost requires at least a one year commitment for its services, particularly to snag the lowest rate. Bluehost boasts a low introductory rate starting at $3.95 per month. This special $3.95 introductory offer also comes with a 30-day money back guarantee. The $3.95 per month plan, however, is exclusively for a Basic 36 Month commitment to Bluehost and must be paid in one lump sum of $142.20. The Basic 12 Month commitment is only $5.95 per month, with a grand total due of $71.40. Neither of these figures factors in add-ons like security and backups. Factoring these costs in, the 36 Month Plan total is $321.48, and the 12 Month Plan total is $178.92.

Customer Support

Bluehost appears to have a great customer service center. Bluehost offers free, 24/7 customer service on everything and anything: from new hosting customer planning, traffic generation, website design, and web security and sales solutions. And each department has a specific number, so fewer annoying “please hold while I transfer you” as you go through twenty different sales representatives like at other companies. Not that they wouldn’t transfer you if you did accidentally call the wrong department, but their site does provide a list of each individual department, cutting out extra annoying wait times for you.

Server Response Time and Speed Test

Bluehost’s slowest response time was grand 2.6 seconds, with its speediest response time being 915.53 milliseconds. It also seemed that the more people using a site, the worse the response time. On average, Bluehost took 1.3 seconds to load a page.

Features

There are a number of great features for designing your website which you will need. Bluehost has many great features: cPanel (easily manage and transfer files), databases where your entire site is stored, file transfer protocols (FTPs) which allow you to transfer files to or from your website, and cron jobs (think “cronie”, is essentially schedules and performs routine tasks at set times).

Downtime/Uptime

Bluehost has no guaranteed uptime. Within a seven day period, Bluehost experienced 36 outages and was only “up” for 98.98% of the time. Over the course of four days, Bluehost experienced multiple downtimes on three of those days.

GoDaddy

Pricing

GoDaddy is for the indecisive, or the short term planner, or just those who like a great deal of flexibility. GoDaddy offers several different plans and options to suit your needs. They offer different length packaging options from 3 months up to 60 months for your web hosting needs. The cheapest sale offer is a $3.99 a month deal if you have simple needs. And their deals vary up to a sale package at $7.99, for near unlimited capabilities. GoDaddy frequently offers promotions, so if you are still on the fence, you can always check back in a few days and likely even land a better deal.

Customer Support

GoDaddy offers customer support 24/7 via chat, email, or phone for all of your web hosting needs. GoDaddy is also a fully international company with services offered in dozens of countries in various languages. GoDaddy provides support for: WordPress, Online Storage, online bookkeeping, quick shopping cart, email support, and even design services, and much, much more.

Server Response Time and Speed Test

GoDaddy was timed at 2.64 seconds for a page load. For the first byte test (or how long it takes for the first little byte of data to be fully rendered), it took GoDaddy .36 seconds, .16 seconds faster than BlueHost.

Features

GoDaddy offers a free advertising credit. GoDaddy provides: $50 Bing Ads, $50 Facebook ads, and $100 Google Adwords. [In Comparison, Bluehost offers only a single, $100 Google Ads voucher.] GoDaddy offers workspace email, account management, an updated website builder, web & classic hosting, and GoDaddy also has sales and specials all the time. They are always seeking to make your experience the best they can.

Downtime/Uptime

GoDaddy has an average uptime of 99.4%. Which may sound like a lot, but compared to Stablehost, is significantly worse. According to these same studies, GoDaddy has been known to run as poorly as 6% downtime.

Conclusion

While Bluehost has been known to be a little bit slower than GoDaddy at times, it is much more reliable. So if you need your site to always be up and running, go for Bluehost. But if you need a host with more flexible plan options, go for GoDaddy.

GoDaddy vs BlueHost: Which Should Rule Your Hosting Needs?

There are a number of hosting services available for your use, and two of those are about to go head to head in a comparison battle to see which service should rule your hosting needs.  In this article, we’ll cover pricing, customer support, speed, value, features, and downtime/uptime, along with our overall recommendations for hosting.  Let’s dig in to see which host should get your business: GoDaddy or BlueHost.

Pricing

GoDaddy pricing has three monthly pricing tiers that you can take advantage of for your hosting needs.  They have plans called economy, deluxe, and ultimate starting at about eight dollars a month going up to about 15 dollars a month.  Bluehost also offers three monthly pricing tiers for their customers.  These are called basic, plus, and business pro.  The cheapest plan starts at nine dollars a month, and goes up to 24 dollars.

Comparing the GoDaddy’s economy plan with Bluehost’s basic plan, the winner is GoDaddy.  This plan is a bit cheaper on the monthly basis, and shares with Bluehost that this is only good for one website with unlimited bandwidth, but they offer 100 GB storage whereas Bluehost is only 50 GB.

Customer Support

There are several aspects of customer support that should be examined when it comes to picking the hosting service for you.  Both of these services offer excellent customer support.  They understand how important it is when it comes to bringing in and keeping customers.  They have help with account setup, offer live chat, and unrivaled technical support.  One area where they do differ is within their money back guarantee.  GoDaddy has a 48 hour refund policy for monthly products purchased, and a 45-day money back guarantee for annual products.  Bluehost offers a prorated refund after the first month and a 30-day money back guarantee on all plans.  Bluehost is the winner in this as it has a superior refund policy.

Speed

Speed is a huge issue that needs to be addressed, as going with a slower hosting service means that your website could take longer to load than your competitor’s website.  In this day and age of inpatient individuals, you know that if your website takes too long to load, they may move on to the next site.  They’ll never get a chance to see how amazing it is because of this fact.  Page load time for GoDaddy from a site in Los Angeles was 2.64 seconds, and Bluehost was 2.4 seconds.  When it comes to first byte or the amount time for the server to render the first piece of information, GoDaddy was at .36 seconds while Bluehost was .54 seconds.  This creates a tie circumstance for these services.

Value

One area that you can judge value on is by customer satisfaction.  BlueHost tends to edge out GoDaddy when it comes to the reviews that you find online when it comes to satisfaction.  This may be because it’s a smaller service that isn’t as well known as GoDaddy since GoDaddy gets a lot of attention with their commercials.  In this area, BlueHost is the winner since it seems to be doing well with customer reviews online.

Features

The technical features that a web host offers is vital to picking your hosting service.  GoDaddy and Bluehost both have outstanding technical features that make them two of the most popular hosting services around.  They both offer cPanel, WordPress Installer, FTP Access, Email Accounts, Scripts, and Apps.  GoDaddy also offers a website builder that is a great tool for those that are unfamiliar with creating their own website while BlueHost has a better deal when it comes to MySQL Databases used to store your data.  BlueHost is unlimited while GoDaddy offers 10.  This area will probably go to GoDaddy depending on your hosting needs since they offer the website builder, but could easily be a tie if you have more than 10 websites you’re looking to host.

Downtime/Uptime

The amount of time that a hosting service guarantees that your website will be live online without any interruptions is uptime, and when interruptions occur, this is called downtime.  Your choice in host should have reliable uptime that you can count on when it comes to keeping your website live.  GoDaddy has a guarantee of 99.9 percent uptime, but Bluehost doesn’t have a written guarantee about their uptime that is guaranteed.  In this category, GoDaddy is a clear winner as they’re willing to guarantee this time in writing.

Overall Recommendations

Overall, GoDaddy appears to be the winner when it comes to providing the best hosting service because of several features that help put them over the top of BlueHost.  GoDaddy offers the better bargain priced package, website builder, and uptime guarantee.  A developer or E-Commerce company may find more use out of BlueHost because they offer the unlimited MySQL Databases, and other features that help them get the best out of their hosting service.  A marketer or small business owner will probably like that GoDaddy comes with a website builder that is pretty easy for anyone without experience building websites to use.