WP Engine – the Fastest WordPress host?
WP Engine is considered by many to be the best, most premium, fastest, best-supported WordPress host.
It created the WordPress hosting market from scratch, and many me-too companies have sprung up, trying to grab market share.
Just looking at it’s homepage evokes power, mystery, and wonder:
It’s got rabid fans.
And its detractors.
We’re here to help you decide – is WP Engine the host for you? Or should you go with something lighter like SiteGround?
What is WP Engine?
WP Engine is a premium managed WordPress hosting company based in Austin, TX. Founded in 2010, WP Engine was among the first web hosting companies to offer managed WordPress hosting.
Since their rise to power, many of the longer standing big names in hosting have begun to offer managed hosting plans as well. A privately held company, WP Engine hosts over 40,000 websites, many of which are large brands. CEO Heather Brunner, who assumed the role in 2013, is one of the most prominent women in the tech world.
How Good is WP Engine?
If your site makes or is meant to make you money, WP Engine is among the best choices for your web hosting needs.
Their completely managed WordPress hosting means that your site will stay completely up to date with security features, plugins, and storage needs. But with their most basic plan starting at $35/month, this is not a hosting company for amateurs. We recommend WP Engine for serious webmasters whose sites generate considerable traffic and considerable cash.
For the novice webmaster looking to set up a simple site, there are plenty of budget hosts that cost a fraction of the price and will give you everything you need.
WP Engine Plans and Pricing
When looking at the pricing page at first, it can be a bit overwhelming:
Here’s the breakdown:
- If you’re just starting out and have only one site, we recommend the Startup plan
- Growth and Scale are great if you have multiple sites or are an agency
- One of the biggest downsides of WP Engine is the traffic limit of 25,000 visits a month on the Startup plan, which feels much too low, compared to other hosts like SiteGround
- Your’e buying a premium service here, with US-based tech support, so you have to factor that into consideration
- The local storage is also a bit low, but should satisfy most people
Our Official WP Engine Hosting Review
If managed WordPress hosting is what you’re after, WP Engine should be one of the first hosts you investigate. And for good reason! They basically invented managed WordPress hosting, and their impressive portfolio of clients speaks volumes. WP Engine has much to offer webmasters planning on scaling and monetizing their sites, but that doesn’t mean it’s the right fit for everyone with big dreams for their blog. WP Engine is pricey, and the trade off for automated updates and security are some serious limitations when it comes to bandwidth, storage, and support.
Best Features of WP Engine Managed WordPress Hosting
In many ways, WP Engine has set the industry standards for managed WordPress hosting. Here is why many big brands pay big bucks to host with WP Engine.
1. Enterprise Grade Security
WP Engine hosts enterprise-grade security, and it’s some of the best out there. Especially for large brands with a lot of eyes on them, the threat of being hacked is worthy of serious attention.
On security, WP Engine truly delivers:
- They have 256-bit AES security protocols that will encrypt your data before it makes the transfer.
- They keep file system roots segregated, and they have configured their system to block malicious requests on the front end before they ever reach the back end.
- Since they are built for WordPress, they know all the weak points of WordPress and have covered them adequately.
- They automatically run updates for WordPress and all plugins so that, as fixes are made to improve security, your site will be safer sooner.
2. Blazing Speed
WP Engine is, as might be guessed by their name, built around WordPress and only WordPress. Their entire infrastructure is optimized to run on WordPress, which delivers excellent speeds. Plus, with automated updates for WordPress and all your plugins, you’ll always be running the latest, fastest versions of everything.
They also offer a free special tool to help you test the speed of your WordPress site, with added suggestions for how you might achieve even faster page load times. Check out their WordPress Speed Test, which you can use for any WordPress site, not just ones hosted with WP Engine.
If you’re interested in WordPress optimization and fast speeds, but aren’t sold on managed hosting services, we recommend A2 Hosting. You can choose to have a specially optimized WordPress program pre-installed, and these guys offer the fastest page load times in the industry.
3. Unlimited Data Transfers
WP Engine offers unlimited data transfers on all of their plans. “Unlimited” is a term tossed about quite liberally by web hosts, but it’s really only as good as the infrastructure that supports it. “Unlimited” data from an overloaded server may never cap out if only because it can only deliver so much at any given time. WP Engine, however, has the equipment to truly back up this promise.
4. Worry-free, Automatic Daily Backups
WP Engine will perform an automatic backup for each website you host with them every single day. These backups are free to restore and give you the option of restoring specific files only. If your site is hacked, the support team will handle everything, getting your site back to normal with minimal stress on your part. If there is an area of customer service that WP Engine truly excels in, it is this one. Customers desiring complete piece of mind about the safety of their data may find that WP Engine is a perfect fit in this sense.
5. Love WordPress? Then You’ll Love WP Engine.
WP Engine has mixed reviews all over the web, but there is a prevailing theme among those who sing their praises from the rooftops.
WordPress fanatics are, by and large, also WP Engine fanatics.
Being a managed WordPress hosting company entirely built around the world’s most popular CMS, this makes a lot of sense. The partnership between the host and the CMS is a strong one; you better believe they never miss a WordPress conference and are on the cutting edge of every new development. Webmasters who truly know how to get the most out of WordPress would do well in choosing WP Engine.
Downsides of WPEngine Hosting
No host is right for everyone, but this may be doubly true of WP Engine. They may be one of the best in their specific niche, but there are plenty reasons that the vast majority of webmasters should steer clear. Read on to determine if WP Engine is truly right for your site.
1. Premium Price Tag; Lack of Widely Available Features
WP Engine’s most basic shared hosting plan costs $35/month and only includes one domain that you’ll have to buy elsewhere.
- You won’t get any email addresses attached to your domain.
- You will only be given 10GB of storage.
- Your support options are severely limited by time windows and medium. And your site can only sustain 25k visits each month.
All of these features we will expand upon below, but the central issue is this: Most of the features listed here that WP Engine lacks or limits come standard with other hosts, at a fraction of the price.
For example, Dreamhost, typically considered one of the more expensive hosting options available at $7.95/month, offers unlimited and well managed solutions in every feature where WP Engine falls short. You could even get your own dedicated server with 1&1 Hosting for just $5 more per month than what you’d pay at WP Engine.
This is not to say that WP Engine isn’t worth the premium price tag if you prioritize scalability, security, and piece of mind about your data. But these features are more specific than most webmasters typically need. WP Engine isn’t overpriced, but many customers can find a host better suited to their needs without shelling out so much money.
2. Limited Storage & Visitors
WP Engine’s Startup plan only includes 10GB of storage and 25k visitors every month. To be fair, this is relatively large for any one site, especially compared with what other boutique web hosts offer on their most basic plans. But if you want to compare, GoDaddy’s managed WordPress hosting plan offers the exact same storage and visit limitations for only $3.95/month.
3. No 24/7 Phone Support for Basic Plans
WP Engine’s managed hosting promises that when you get a support rep on the phone, they are generally incredibly knowledgeable and helpful. And this is true in most customers’ experiences. But getting a hold of the support team proves a bit more difficult.
For those on the Startup plan, support tickets and phone support do not receive 24 hour attention, binding you to calling during business hours.
Update November 2018: It used to be the case that WP Engine had no chat support, but they now offer 24/7 live chat support on all plans.
4. No Email
This is something of an anomaly among web hosting companies. Most include at least a handful of free email addresses with your domain and hosting package, but WP Engine forgoes this service entirely.
Instead, they recommend setting up Google Mail accounts tied with your domain. This is something that many companies do regardless, but that doesn’t mean everyone wants their email tied to the Google Giant, or that everyone is happy to pay extra for something that usually comes standard.
I spoke with their live chat sales team to verify and clear up this issue, since it’s different from other hosting providers.
Summary of chat:
Me: Do you plans include email hosting?
Support: Unfortunately not. So that we can offer a focused product, we only host WordPress websites. We recommend using a vendor like Google Apps for Business for your email. This will have the added bonus of diversifying your hosts so that if one is experiencing issues, your entire operation is not compromised.
Me: And so email hosting would be set up wherever the domain is set up if I have Gmail?
Me: I currently use SiteGround for hosting, Gmail for email, and Namecheap for domain management
So I would connect Gmail MX records with Namecheap instead of through WP Engine, is that correct?
Support: Okay, cool. Yes that’s correct! 🙂 Why are you looking to switch from SiteGround?
Me: Just looking for some overall speed and security improvements.
Support: Gotcha. Well, you’re in the right place. Because SiteGround is a general hosting provider, the space on the hardware they lease out to you has to be a blank slate to accommodate many different CMSs.
Since we only focus on WordPress, the servers we use (AWS & Google) have our proprietary platform that sits on top of them. That platform consists of security tools and performance tools designed specifically for WP sites.
Support Summary: WP Engine was super fast to respond on this sales live chat. I feel like I can ask any questions and they would answer them. This shows great service. If my memory serves me correctly, though, their sales team responses are faster that tech support, but that needs to be confirmed.
WP Engine is the master of their field for good reason. They have blazing speeds, top-notch security, and if you don’t mind waiting a few hours for support, then you’ll find that their support is even top-notch. In fact, every single time that you get a representative on the line, they will bend over backward to help you.
But they are by no means right for everyone, and this is especially true for novice webmasters looking to set up a simple site.
All the bells and whistles that come with their managed WordPress hosting services are top-notch to be sure, but they are outside the usual realm of necessities for most average sites. Plenty of cheaper hosts offer something closer to a one-size-fits-most plan. Following in the path of WP Engine, a lot of the big names also offer managed WordPress hosting. Check out HostGator, for instance, if you’re okay with a more abbreviated level of service for a much cheaper price.
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WP Engine Discounts and Coupons
WP Engine will often offer seasonal discounts and bonuses. As a trusted partner, we get access to additional discounts we can pass on to you!
Get 20% off WP Engine Hosting
We’ve partnered with WP Engine to bring you an exclusive 20% off discount for annual WP Engine plans. This partnership is exclusive to WhatsTheHost and WP Engine.
WP Engine Questions and Answers
You need a hosting site that will support you. These FAQs for WP Engine should satisfy anyone looking for answers about finding a hosting site.
What’s the history of WP Engine?
How does WP Engine optimize hosting WordPress sites?
What unique features set WP Engine apart from other hosting sites?
You can manage your WordPress updates, and create daily backups to protect your work.
Where are the data centers located?
Can WP Engine transfer a WordPress website?
What benefits will I receive for using WP Engine to host a WordPress site?
Can I get an SSL certificate through WP Engine?
How good is the support for WP Engine?
Does WP Engine offer a money-back guarantee?
Is there an uptime guarantee with WP Engine?
Can I display the “Powered by WP Engine” with an affiliate link?
How can I change my billing information?
How does WP Engine detect and remove malware from a site?
What plugins are disallowed by WP Engine?
What plugins are curated?
- Payment Checkout Solutions protects the customer’s information, and Stripe and Mijreh are two of the best payment checkout solutions.
- For analytics, Google Analytics, Clicky, and KISSmetrics will track your customer’s behaviors to help them navigate through your site before they make a purchase.
- For a shorter link, Pretty Link Pro, and Bit.ly are ideal for spreading URL’s out onto social media.
- Content Delivery Networks (CDN) will cache your static content on your site. For this, you want to use Photon, MaxCDN, or W3-Total Cache to enhance your caches and make your site faster.
- For dynamic pricing, Gravity Forms allow you to set the prices for your products, and figure out any discounts you want to include. It’s perfect for those who want to buy in bulk, and they can receive a nice little discount to boot.
- When it comes to table rate shipping, WooCommerce, Cart-66, WP eCommerce are the top plugins for this feature. You can define your shipping rates on certain factors to meet the needs of your customers.
How and when are WordPress core updates performed?
- For functional updates, they are beta tested. When the it passes the beta testing, an announcement is announced on the blog, and talks about the new features on the new version. Estimates are provided to help with planning. The engineers work on the beta version until it is tested against the system to see how they respond to the platform. You can download the latest version using the 24/7 Live Chat as per request to get it before it’s released.
- Security updates are provided, and they are done as quickly as possible. A quick test run determines how it will respond to the security update, and then the platform is pushed out to the clients. A notification is sent out to ensure outdated security programs are closed out properly.
- The WP Engine Automatic Update Protection is autonomous, and it is an extra layer of management. It loads the site and conducts tests to ensure everything is running correctly before the update is installed. A backup is created if it passes the first test, and the automation will reload the site and retest to make sure the WordPress core is working properly. If it doesn’t work correctly, your site is reverted to the WordPress version installed before the update. You’ll get an email detailing what steps you can take to fix the problem.
How can I add new sites with different domain names in the WordPress Multisite?
How do I enable revisions that are already disabled?
How can I change the multisite primary domain?
- When you want to change the primary domain, you don’t need to dump the database. You can change each field to change your domain name. Here are the values you will need to change to change the domain name.
- The phpmyadmin should also be edited. When it’s all changed over, you want to mirror the current syntax of HTTP or the non-HTTP. You can then start to change the domain name, you will receive the define (DOMAIN_CURRENT_SITE’, mysite.wpengine.com), and you can replace that information with the new domain.
What is HTTPS and SSL/TLS?
- If you’re planning on selling products through your website, you need to acquaint yourself with these phrases. They provide security that protects customer’s information through cryptographic details. Here are what the terms mean, and what they do for your website.
- Hypertext Transfer Protocol Secure or HTTPS is a protocol that provides secure communication through the internet. Outsiders can’t see visitor information they send and receive online. To work properly, HTTPS uses secure connections with SSL/TLS protocols that will authenticate web servers. It encrypts the messages between the browsers and web servers.
- Transport Layer Security or TLS is the cryptographic protocol that provides the secure communication. It secures the communication for website visitors, and offers plenty of benefits. It authenticates identities, provides privacy, and data integrity for every visitor.
- Secure Sockets Layer or SSL is the precursor to the TLS system. The name changed because the SSL 3.0 system was not compatible with the upgrade. Instead of changing the whole system, it was easier to rename it to TLS.
History of WP Engine Infographic
It helps to get a visual of the history of companies to understand where they came from and where they’re going. Below we’ve highlighted the most important events in the history of WP Engine:
WP Engine News and Updates
A high quality web hosting company is always updating their offerings and quality. This is a software business, and things move fast. You should be expecting new technology every few months and either lower pricing or better features for your dollar. Let’s check out what WP Engine has been up to recently
June 27, 2018: WP Engine Acquires Studiopress
In a blockbuster announcement, WP Engine acquires Studiopress. This will give WP Engine the arguably best WordPress theme framework provider.
Insiders say this is to keep up with LiquidWeb’s acquisition of iThemes.
Overall, I think this is great for Studiopress and WP Engine customers. Now, with every WP Engine subscription, customers get ALL Studiopress themes includes in their subscription, a $2,000+ value.
January 4, 2018: Huge $250 million WP Engine Funding Announcement
WP Engine was originally a bootstrapped company, but have now grown to the point where funding and cash infusions can help them mature and compete with the big dogs.
This is a huge milestone achievement for WP Engine. $250 million is a huge amount of money, and is Uber funding status. This shows the strength of the WordPress ecosystem and specifically the power of the WordPress hosting niche.
They also announced the “company’s achievement of more than $100 million in annual recurring revenue with over 75,000 customers globally, up 30 percent year-over-year.” This is a very strong signal that the company is super strong and healthy.
What this means for you is that if you’re deciding between WP Engine and other hosting companies, it’s worth comparing financials of the companies. A poorly run hosting company may go bankrupt and leave your sites in limbo, or make the transition very painful. Don’t underestimate the risk of a company that may shut down or sell to a larger company.
Congrats to WP Engine on this huge announcement!