Is it still 2002? Mochahost's website certainly looks like it. While there are some positives to Mochahost – a generous 180-day guarantee and 100% guaranteed uptime as well as bargain basement pricing – it seems that customer support and overall quality is lacking.
How Good is Mochahost Hosting?
While Mochahost has it's fans – and detractors – they've been around for years and have scores of customers.
Are they a fit for you?
With rock bottom-pricing (starting at just $1.95), a guarantee uptime percentage of 100%, and a speed guarantee, Mochahost is worth taking a look at if it's on your list.
- Unlimited Bandwidth and Disk Space
- Easy Website Builder
- 180-Day Risk-Free Guarantee
- Lifetime Discount Guarantee
- 100 Percent Uptime Guarantee
- Lifetime Free Domain Name
- Advertising Is a Bit Vague
- Fewer Hosting Options Than Most
- No Integrated Backup Option
- Control Panels Cost Extra
- Foreign Support
- Several Bad Reviews
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Our Official Mochahost Hosting Review
Mochahost is a hosting provider that was founded in 2002. That puts them in business for over 14 years. On the surface, Mochahost is a solid player and competitor in the industry of Web hosting. There are, however, a few people who might say otherwise. As you can see in the user reviews below, they don't get much love.
We recommend SiteGround as a similar alternative with amazing support and low costs.
Best Features of Mochahost Hosting
Hands down, there are several features that Mochahost provides people that are completely unique. The feature’s itself is not unique, but the way they are offering it is.
1. Unlimited Bandwidth and Disk Space
Mochahost offers unlimited bandwidth and disk space on all of their hosting plans. While this isn’t entirely unique, it’s always a nice feature to see simply because many hosting providers do not offer unlimited bandwidth and disk space. Several are guilty of placing caps on these two metrics. Not having to worry about it will ensure that users will never receive a “bandwidth exceeded” error.
2. Easy Website Builder
Also a standard feature, the ability to build websites easily using WYSIWYG software is also a plus – not every Web hosting provider offers this. WYSIWYG is short for “What You See Is What You Get.” In other words, you don’t even have any coding skills whatsoever to build your website. It is a visual editor and your website will be built and laid out the way you see on the screen as rebuilding it – all the coding is taken care of for you.
3. 180-Day Risk-Free Guarantee
This is definitely a feature that piqued my interest. Not every hosting provider offers a full six months money back guarantee. Reading further into the terms of service, what this means is that you can cancel within the first six months, but you will not receive a full 100 percent refund. Instead, you will receive a prorated refund. After six months, you will not be entitled to a refund that all. That is certainly something to keep in mind.
4. Lifetime Discount Guarantee
This is a unique feature. What this means is that your price will never change. If you sign up at a discounted rate, you will always be at the rate – they will never raise their prices on you. Right now that means you can sign up for their least expensive plan for less than $2 per month. If you were to keep Mochahost as your hosting provider that would mean that you would never pay more than two dollars per month – ever.
5. 100 Percent Uptime Guarantee
This is also unique in the future. Every other hosting provider that I’ve ever seen has, at most, a 99.9 percent uptime guarantee. Mochahost offers a 100 percent uptime guarantee. As part of this guarantee, they will compensate you with free hosting if you ever find your website down. Interestingly enough, they don’t have a server status page that will tell you if they’re experiencing a technical difficulty or not. Either way, this is a feature not seen anywhere else.
6. Lifetime Free Domain Name
When you register for a domain name, it cost around $15 per year. However, with Mochahost, you get a lifetime free domain name. In other words, not only do you get a free domain name to start off with, but Mochahost offers to pay your domain name hosting fee year after year.
Downsides of Mochahost Hosting
As enticing as Mochahost may sound, there are a few things where we found them lacking.
1. Advertising Is a Bit Vague
As mentioned in the 180-day risk-free guarantee above, I had to dive into the terms of service to find out exactly what “risk-free” meant.
Yes, if you don't like the service within 180 days you can get your money back – although it's pro-rated.
If you do want a full refund, you can get that, but within 30 days only – and you have to opt for that option.
It felt as if their advertising was either vague or misleading considering this is a feature most Web hosting providers don’t have.
2. Fewer Hosting Options Than Most
I wasn’t sure whether to put this as a pro or con. Even though they have fewer hosting options than most, what if you have is adequate for most. They have six Linux options and six Windows options – for the most part, this can satisfy what people are looking for.
3. No Integrated Backup Option
This also took some extra research to figure this out. Mochahost doesn’t backup their data, but not for customer use. The only use it in the case of an emergency.
In other words, if you were to host with them, you would have to figure out your own backup solution.
In 2019, this isn't really good enough.
4. Control Panels Cost Extra
This one felt as if Mochahost were trying to nickel and dime you. They do have the highest selection available when it comes to choosing a control panel, but these are not free.
Linux users have more options than Windows users as they can choose from cPanel, Easy Web Panel, WHM and Plesk.
Windows users are stuck with the Website Panel and Plesk Panel, bearing in mind that Plesk costs more.
5. Foreign Support
I didn’t like the fact that most of their support is located in Belgium. Although knowledgeable, they should be US-based – especially considering that their data center is located in Chicago in the United States.
6. Several Bad Reviews
I read several bad reviews regarding Mochahost online. If it were just one or two reviews, I could easily chalk it up to a disgruntled employee or something to that effect.
However, when you see several bad reviews on several different sites, you begin to wonder what’s going on behind the scenes.
On the surface, Mochahost appears to be a solid Web provider. However, when you dive in and become a customer, the story seems to change. Our experience seems to be different from the reviews – it wasn’t all that bad. Of course, we were only doing it for the purpose of a review, but we did have the customer experience. We did like the fact that the service was 24/7, and they seemed to be more prompt than some of the reviews claimed.
It almost makes me think as if they were not as good at one point, but it seems as if they cleaned up their act, which is something good to see.
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