iPage Hosting Reviews
iPage: Cheap and Dirty
In a way, we love how straightforward iPage is.
I mean $1.99 a month for hosting?
That’s almost free.
You can’t expect the world from a host this cheap and if you do, c’mon.
Founded in 1998, iPage is a web hosting company that was acquired by Endurance International Group (EIG) in 2009. The company is headquartered in Burlington, Massachusetts. (The boring facts you may want to know).
Now the exciting stuff – is it worth it?
How Good is iPage Hosting?
iPage is not particularly fast or reliable, their features can be confusing, and their customer service isn’t world class.
But that said, they are incredibly cheap. At $1.99/month for their most basic plan (for the first 12 months), it is hard to complain too much about any deficiencies in service. We would almost always recommend paying a bit more for better a better product, but if your budget is super tight, then iPage may just be the host you need. Just be prepared to manage your expectations.
Our Expert iPage Hosting Review
Chances are you were turned on to iPage because of their insanely cheap introductory pricing of $1.99/month for shared hosting.
Wow – that’s pretty bonkers.
For less than one tall latte a month, you’re getting a server halfway across the country that is going to house your website for you 24/7, manned by expert technicians.
Seriously, this is some cheap hosting.
Certainly, super low pricing is as good a reason as any to purchase a hosting plan.
It’s up to you as a consumer to determine the value of the product. And it’s up to us to help you weigh the pros and cons! In short, we think iPage leaves a lot to be desired in terms of speed, reliability, and support. But with a bunch of unlimited features and web building tools that are perfect for beginners, that cheap introductory pricing may just make this package exactly what you’re looking for.
Best Features of iPage Hosting
There are definite upsides to hosting with iPage beyond the super cheap introductory pricing, but let’s start there.
1) iPage Pricing is Stupid Cheap (with a 3-year committment)
While most standard shared hosting plans fall in the $4-12/month range, signing up with iPage costs just $1.99 per month for the first 3 years of hosting. This puts them in the same price point as WebHostingPad ($1.99/month, even after the first 12 months), though we are happy to report that iPage’s services are more reliable.
This intro offer lures in tons of customers, but these customers may not be so stoked once those first 36 months are up. The Essential Plan is their only shared hosting plan, and it rockets up to $7.99/month in the 4th year, which puts them squarely on in the average range shared hosting spectrum.
However, if you’re testing short term projects, iPage may actually be good fit. By the time the first period is up, you’ll have a good idea of whether you’re happy enough to continue on with their services.
Plus, iPage actually lets you pay monthly, where too many hosts advertise their month-to-month pricing but ask for a year’s, or two years’, or three years’ payment upfront. Compared to paying a year upfront for 1and1, or three years upfront for DreamHost, the month-to-month billing of iPage is hugely refreshing for the commitment-phobes out there.
2) Unlimited Domains under One Account
iPage allows you to have unlimited domains registered under a single account. On top of that, they give you one free domain when you sign up as a new user. From there, you’re free to add as many domains under one roof as you want. To take this feature even further, you can have as many subdomains under each domain as you want.
There are many people who are in the business of flipping domains. To do that, domains must be purchased and parked. iPage is aware of this business model and allows you to park as many domains as you see fit.
And at $1.99 per month, the more domains you host, the sweeter that deal becomes. Your cost per domain could become pretty much negligible.
3) iPage Security Options are Solid
Evey iPage hosting plan comes equipped with SiteLock security software. SiteLock does everything you need out of a basic security plugin, including firewalls, malware scanning and removal, DDoS protection, and will even work to get you removed from blacklists. Plus, you’ll get free daily backups that are free to restore. This is a very nice bonus that too many companies charge for. With another EIG-owned company, HostGator, back ups are only made weekly and they charge you $15 to restore.
4) Third Party Apps Supported + Freebies
iPage integrates with a ton of familiar third party apps in a seamless way, making them an excellent choice for beginners. You can easily include apps like Google Analytics, Paypal, and WordPress and the install process is straightforward. This probably isn’t something that will sway experienced developers and webmasters who make a living setting up these things, but we applaud iPage for making the process non-intimidating for the uninitiated.
Plus, signing up with iPage includes a bunch of advertising credits for Google, Yahoo, and Bing; a nice perk, to be sure.
5) Beginner-Friendly Drag-And-Drop Site Building Tools
iPage hosting plans include Weebly website builder, which is a super easy and intuitive drag-and-drop method for making a website layout. While you don’t need to know CSS to download a free WordPress theme, many novice webmasters would rather have the ability to manually make live changes to their website’s layout. Including Weebly in their platform makes iPage a great choice for webmasters who aren’t super tech savvy but do want to exercise a certain amount of control over the design of their site.
Downsides of iPage Hosting
Most of these downsides are difficult to complain about if you’re considering only the introductory pricing. But if you plan on staying with iPage for more than a year, pay careful attention to these issues. They will persist even after your hosting plan has risen by 600%.
1) Very Slow Page Load Times
iPage scores in the bottom third of all web hosts we’ve reviewed for page load times, with average scores between 1,100 and 1,600ms (compared to the industry average of 700ms). And this is no small deal. Staggering numbers of visitors will bounce from your page if it fails to load quickly, which is a complete killer if you need them to spend money on your site.
This should be given careful consideration if you’re considering hosting your site with iPage. If you’re really into that introductory pricing, we’d recommend 1and1 Hosting instead, who have an even cheaper ($.99/month) intro package and page load times closer to average. But if you really prioritize speed, we’d recommend looking into DreamHost (whose monthly pricing is similar to iPage’s renewal rates) or A2 Hosting (the fastest on the market, with competitive pricing).
2) Below Average Uptime
In addition to slow loading speeds, iPage is among the less reliable options available in terms of uptime. While the industry standard is 99.99% uptime (translating to 8.76 hours of downtime per year), iPage is down nearly three times as often as most other hosts on the market. This is terrible news for eCommerce sites, or really any site that converts visitors into cash.
Downtime like this is a red flag for any host that claims to offer unlimited domains and diskspace. If their servers can’t even stay up reliably, then there is no way that their hardware is strong enough for you to ever be able to take advantage of “unlimited” space. In theory, you may never cap out, but only because the delivery would be so slow you’d never even have the chance to hit a limit.
3) No Privately Registered Domains
We were surprised to find that you were unable to privately register domains with iPage hosting. What doubled our surprise was the fact that so many other hosting companies give you this ability. Without the ability to privately register your domains, you cannot avoid a listing in the WHOIS database. This makes your entire operation much more susceptible to spammers or other unwanted entities who can easily and readily obtain your contact details from the database.
4) iPage Customer Service Experiences Tons of Interruptions
While we are happy to report that iPage customer service is quite friendly and helpful in our interactions with them, be prepared to be put on hold. In both online chat and on the phone, connection delays and interruptions are frequent, and sometimes simple questions can take up to 20 minutes to receive a satisfactory answer.
iPage hosts over a million websites, and customer reviews of them are plentiful. As with many companies acquired by EIG, there tends to be a marked surge in complaints relating to customer service after the acquisition. Proceed with that knowledge as you will.
5) Uses vDesk instead of cPanel
While cPanel is by no means perfect, it is the industry standard for a reason. With a plethora of resources online about how to make the most of it, and seamless transfers between hosts who use it, it’s an easy choice for web hosting. Unfortunately, iPage uses vDesk as their backend dashboard instead. vDeck is clunkier and less intuitive, and also has less resources readily available online to help you troubleshoot. Given the pricey renewal rates iPage charges, it is a bit irksome that cPanel doesn’t come standard. Even ultra-cheap WebHostingPad offers cPanel.
6) They Really only do Shared Hosting
Look, they do offer some other plans, like VPS hosting, dedicated hosting, and WordPress hosting – but really their whole site’s focus is to get you into that sweet cheap $1.99/mo plan.
As you can see above, they kiiiindddaa try to offer WordPres hosting.
But their heart isn’t into it.
iPage markets for beginners, and they really do a great job making sure that novice webmasters have all of the tools they need to get a working website up and running.
And with such low introductory pricing, it is no wonder that so many people are eager to hop on board with their services. But in the long run, the steep renewal rates are not worth the level of services offered. There are hosts with better customer service, speeds, uptime, and features for a fraction of iPage’s standard monthly price.
Sure, they may not be quite as cheap upon signing up, but we strongly recommend paying a bit more to avoid long term frustrations.
Our recommendation? You can still get bottom-dollar pricing for the first 3 years with SiteGround – and get exceptionally better features.
- Super cheap hosting
- Unlimited domains on one account
- Freebies like domain name and AdWords credits
- Privately register domains issue
- Domain susceptible to spammers
- Uses vDeck instead of cPanel
- Slow page load times, unimpressive uptime
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iPage Hosting Questions & Answers
What is iPage hosting?
What are iPage Hosting’s key features?
- A free”.com” domain for your company’s website
- 24/7 customer service and technical support
- Unlimited traffic to your website, emails, and DBs
- 30-day money back guarantee
- Free daily backups
- WordPress Integration
How many people are using iPage hosting?
What special features do I get when making an account with iPage hosting?
An account or plan with iPage hosting includes core features such as:
- Unlimited disk space
- Scalable bandwidth
- Unlimited number of domain names allowed
- Unlimited MySQL databases
- Free domain for over a year (up to $14.99 in value)
Other sets of special features that come with an account on iPage hosting include:
- Designing and building tools
- Up to 6 pages in the Weebly Website Builder website development program
- Optimized site builder that works for mobile devices
- One-click installation for WordPress
- Hundreds of themes and templates to choose from
- Hosting utilities and settings
- FTP Manager
- Secure FTP
- Custom error pages
- Marketing the website
- $100 Google Adwords offer (only for the U.S.)
- $100 in search credit for Bing
- Free listing on YellowPages.com
- One toll-free phone number (only for the U.S.)
- Access to hundreds of online marketing guides
- Online selling
- Works with e-commerce websites
- Free online store for retailers
- Easy one-click installation
- PayPal integration
- AgoraCart shopping cart
- Email management: sending and receiving
- Customizable email address that comes with your web domain
- Check email online or through mobile devices with Webmail
- Email forwarding
- World-class and up-to-date technology
- Enhanced security suite with a value of up to $100
- vDeck control panel
- 24/7 network monitoring
- Visitor statistics
- Site traffic reporting
- Customer service and technical support
- Ticketing center and online help center
- Step-by-step tutorials
- 30-day money back guarantee
- 24/7 phone and chat support
How fast and easy is it to build a website on iPage hosting?
How much does it cost to sign up for a plan or account with iPage hosting?
How can the customer service and technical support teams at iPage hosting help me with building my website or figuring out their service?
I am a small business owner. Can iPage hosting help me grow my small business?
What will happen if I decide to cancel my account or plan with iPage hositng?
Does iPage hosting offer both Windows- and Linux-based web hosting services?
Does iPage hosting offer managed or dedicated web hosting servers
I am a student, or I run a school or non-profit organization. Does iPage hosting offer special discounts or other services and subscription plans for me?
How many email addresses can iPage hosting support?
Does iPage hosting offer monthly services or just a minimum contract?
Does iPage hosting offer Virtual Private Server, or VPS, services?
What languages are offered by iPage hosting’s customer service and technical support, and which programming languages do their services support?
Where is iPage hosting headquartered and where are their datacenters located?
Does iPage hosting have any reseller options that are available to them?
Will iPage hosting’s customer service and technical support teams be able to help me with transferring an existing website or domain name to their services?
What programs does iPage hosting support?
What kind of payment options does iPage offer and what types of payment will they accept?
Is iPage hosting secure? How secure is iPage hosting?
Will iPage hosting pro-rate for downtime and do they have an uptime guarantee?
How does iPage hosting compare to other web hosting service platforms and providers?
Is it possible to host a website that is image-heavy on iPage hosting?
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How to Sign Up: iPage Onboarding Walkthrough
If this is your first time signing up for web hosting, it can be quite intimidating. Thankfully we’ve put together this guide with screenshots of the iPage onboarding and signup process.
One of the things iPage has focused on recently is making their signup experience painless and pleasant. Let’s take a look if they do it well.