How should you compare web hosts?

If you're choosing a host for the first time, it can be overwhelming to try to figure out what you should be comparing web hosts on

Do you compare only by price?

By customer support

By largest disk space?

It's really tough, since the features, wants, needs are different for everyone. Let's highlight a few.

1) Compare web hosts on value not price

You shouldn't compare web hosts just purely on the price.

If you've literally got $2 a month you can afford for hosting, well, maybe you'll just have to go with that. But if you can swing a few more dollars, there's a world of other things to compare that go into value beyond just price.

Price = the raw $ amount that the hosting will cost you

Value = what you actually get for that price

Let's use a hypothetical situation, you have two options:

  1. Web host A costs $3 a month, but you can only host one website, are only allowed 100 visitors a month, and you don't get email hosting
  2. Web host B costs $5 a month, but you can host unlimited websites, can have unlimited traffic, and it comes with email hosting

What's a better value? Clearly it's web host B.

2) Customer service for hosting is king

If you're not an experience developer or techy, you're going to need the customer service at a hosting company.

In fact, if you look at all the bad web hosting reviews, the #1 thing that comes up is customer service.

People get royally pissed off if the customer service takes 45 minutes to get on chat.

In fact, good customer service from a hosting company can more than make up for lower quality features, speed, and uptime.

3) Check the uptime percentages

It's one of the most basic things you want in a host: that the website is actually live.

Ideally your web host would have 100% uptime. But that's statistically impossible (I think).

So it's really, really important to check uptime percentages with a hosting company. The good ones will release these stats for you. The bad ones will try to hide it.

In reality, 99% uptime is not that good. It means your website will be down for 87.6 hours a year. That's not good enough for me.

Look for hosts with 99.999999% uptime.

Other hosting features to compare

There are so many things to compare, it's bewildering, here's just a few of them:

The list goes on. What you need to do is create a list of your business needs and thoroughly research what's best for you!




Huge Top 25 Hosting Comparison Table (Our Research)

HostWp EngineA2 HostingSitegroundBluehostDreamhostGo DaddyHostgatorInmotion HostingMedia TempleIpageHostpapaGreen GeeksIx Web HostingJusthostLunarpagesFat Cow ComMyhosting ComNetwork SolutionsOne ComEukhostWeb ComWeb Hosting HubWeb Hosting Pad ComArvixe1And1
Overall ScoreHighHighHighHighHighHighHighMediumMediumMediumLowLowLowLowLowLowLowLowLowLowLowLowLowLowLow
Home URL
Pricing Page
Cheapest Plan NamePersonalLiteStartUpBasicshared website hosting planEconomyHatchling PlanLaunchShared Hosting - Personal PlanThe iPage Essential PlanStarterONE WEB HOSTING PLANExpert Planweb hosting featuresStarter HostingThe Original FatCow PlanPersonal WebsiteEssential HostingStarterStarter PlanEssential HostingSparkPower PlanPersonalClassUnlimited
Cheapest Plan Cost Sale Price$29/mo (20% off with current coupon)3.92 per mo$3.95/mo$3.95/mo$7.95/mo$3.99/month$3.95/mo$4.89/mo.$20 per month$1.99/mo$2.95/month$3.96PER MONTH$3.95 per month$3.95 per month3.95 per month$49/yr$4.95/month$9.96/mo1 year free£3.99 per month$5.95/mo$4.99/mo$ 1.99 /mo$4.00/mo$0.99/month
Cheapest Plan Cost Regular Price$29/mo7.99$9.95/mo$7.99/month$7.95/month$7.99/month$9.20/mo$6.99/month$20 per month$11.95/mo$2.95/month$9.95/mo$7.95 per month$7.99 per month3.95 per month$12.95/month$9.94/mo$9.96/mo$2.45/mo$5.20/mo$9.95/mo$8.99/mo$ 1.99 /mo$7/month$6.99/month
Number of websites allowed1111Unlimited112100 sites12UnlimitedUnlimitedUnlimited1UnlimitedUnlimited1001Multiple1002Unlimited61
Space10GBUnlimited10GB50 GBUnlimited100GBUnmeteredUNLIMITED20 GBUnlimited100GBUnlimitedUnlimitedUnlimited5 GBUnlimitedUnlimited300 GB15 GB storage5 GBUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Bandwidth/data transfer/Visits Limit25k visitsUnlimitedUnlimitedUnmeteredUnlimitedUnlimitedUnmeteredUnlimited1TBUnlimitedUnlimitedUnlimitedUnlimitedUnlimited50 GB per monthno set limitNo limitUnlimitedUnlimitedUnlimitedUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Best forGrowing WordPress sitesMulti-site ownersEverybodyBloggersBloggersSmall businessesTech-saavy BloggersBusiness from the early 2000sDesignersOld-school geeksOld businessesEnvironmental bloggersNobodyNobodyNobodyNobodyBloggersOld folkNobodyNobodyNobodyRandosNobodyNobodyOld folk
Database Limit10GB, Scales beyond that with pricing5Unlimited MySQL DBThere is limit for database tables it is 1000 tables.UnlimitedUnlimitedUNLIMITED2100Unlimited25no limit1 gbUnlimited1Unlimited?25 (300MB)Single 400 MB per DB25 (300MB)10UnlimitedUnlimited20
Staging AreaYes, included.IncludedNoNot includedIncludedNot includedNot includedYes, IncludedYes, IncludedYes, IncludedYes, IncludedYes, IncludedYes, IncludedYes, IncludedYes, IncludedN/AN/ANot includedNot includedN/ANoNoNoIncludedIncluded
Free Domain?NoNoYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesDiscountYesYesYesYesYesYes
Website Transfer?Automated with pluginYes, freeYes, free150FTP onlyYes, freeYes, freeYes, free150Yes, FreeYesYes, freeYes149No150Free for small sitesYes, freeYes, not freeYes, PaidYes, freeFree for small sitesYes, freeYes, FreeYes, free
Email Hosting?No25Yes, free5 email accountYes, freeYes, freeYes, freeYes, freeYesYesYesYes, freeUnlimitedYes, free5 email accountYes, freeYes, free1000Email is free and size of your we space will rule the limits. Example with 15 GB Starter package and one email25100Yes, freeUnlimitedYes, free100
Support Type?Email 24/7 and chat during business hours.24/7/365 US-Based Guru Crew Support24/7 Support24/7 Support24/7/365 via live chat, email, and Twitter24/7 Technical Support24/7/365 Support24 x 7 x 365 US-Based Support24/7 Technical Support24/7 phone, chat and email support24/7 Multilingual Support (Chat & Email)24/7/365 US-Based Support24/7/365 support24/7 Technical Support24/7/365 Support24x7 Support24/7 In-House Email, Chat and Phone Support24x7 Technical Support24/7 Support24/7/365 U.S. Based Tech Support24/7 U.S. Based Support24/7 Phone & E-mail Support
Email/Ticket Support?Yes, 24/7.YesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesNo
Chat Support?6AM-8PM CSTYesYesYesYesLimitedYesYesYesYesYesYesYesYesNoYesYesYesYesYesYesYesYesNo
Phone Support?NoYesYesYesYes, callbackYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesNoYes
Avg. Support Response Time30 seconds24 hours5 minutesWithin 24 hours24hrsRight now our tickets are taking around 72 hours to be resolvedThey will respond not later than 4 hours10 hoursa minute on averagefew hours15-30 mins2 hours24 hoursThere is no ETA for this. As it depends on how many tickets are in help desk. How ever we try to get back to you as fast as possible.12 to 24 hours30 mins for the the 1st response and 1-2hrs for the second response24 to 48 hoursWe answer to our emails in 24 hours but our English chat is open 24/730-60 minutesWithin 24 hoursno later than 4 hours5 minutesDepends on the way they are received. and we try our best in resolving and getting in touch with our customers. Few hours.Up to several days
Uptime (last 12 mos)99.95% guarantee0.9990.99996we are not able to say the uptime percentage, since it is a shared hosting.10.99910.9990.9990.9990.9990.990.9990.999910.99990.99950.999999.9% or better0.990.9990.9999
Backup?Daily, free. 60-day availableFree, daily backupDaily backupFree, daily backupsFree Daily BackupInstant BackupFree data backupsnapshot backupWebsite Backup SoftwareAlternatively if you wish you can take the backup of your website manually from cPanelFREE Nightly BackupsBackups are done 2 times a weekdaily, weekly and monthly backupsdaily backup but restoring is not free hence we advise to have addon service.last 7 days BackupDaily Back-up7 day backuptwo weeksFree BackupManual backuping or automatically backup every 24 hrs for $1/moFree Backups†Daily R1Soft Backupsdaily / Webspace Recovery
Website builder?NoYes, freeYes, FreeYes, FreeYes, FreeYes, FreeYes, FreeNot includedYesYes, FreeYesYes, freeYes, freeYes, freeYes, freeYesYes, freeYes, freeYes, freeYes, FreeYes, freeYes, freeYes, Freeoptional
cPanel?No, unique interface.Yes, includedYes, includedYes, includedNo, inhouse
Yes, includedYes, includedYes, includedYes, includednot includedYes, includedYes, includedNot includedYes, includedStarter plan can have cPanel for extra $2/month.Yes, includedNot includedNot includedWe do not use cPanel, we have our own control panel.Yes, includedYes, includedYes, includedYes, includedYes, includedYes, included
SSH Access?No. "As we are a fully managed host, we do not provide ssh or root access. However, you can access your database via SFTP and phpmyadmin."YesYesYesYesYesYesYesYesNoNoYesNoYesYes, we do offer SSH for extra $2/month.NoBusiness, limited. Full, VPSNono Purchased separatelyYesNoYesYes
Money-Back Guarantee?60-Daysanytime30-DaysYou can get the refund according to what you have paid anytime but according to the terms and conditions.97-day30 Days45 Days90 Days30 days30-days30-day30-day90 day30 days30 days30 days30-day30 day15-day30 daysNone90-day30 daysbefore 60 days30 day
WordPress Friendly?YesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYes
Joomla Friendly?NoYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYes
CDN?$19.99/moFreeFree Cloudflare CDNFree Cloudflare CDNYes, freeFree Cloudflare CDNNot anymore are we in partnership with cloudflare now we promote the Sitelock CDNNo NoFree 1GB cloud storage accountFree CloudflareFree Cloudflare CDNNoFreeUnfortunately we do not offer CDN , how ever you are welcome to use it from CDN site.1 GbFree CloudflareNoYes ( You'll need to signup with cloudfare and get in touch with our techs)N/ANoFree CloudflareFree Cloudflare CDNoptional
SSL$49.99/yrYesYes but not freeFreenot eligibleshared SSL1 site free for annual planNot FreeFreeYesYesYes, we do offer shared SSL for emails/control panels and HTML pages. Please note shared SSL is not supported for PHP/Java pages.Yes but not freeVanity SSL CertificateYes, not freeYesYesPurchased separatelyShared SSLnoNot FreeYes, included
Security DetailsProactive WordPress security keeps your
data and your website safe.
Perpetual SecuritySophisticated security systems.
Domain privacy, spam protection.Malware Remover, Let's Encrypt, Free Domain Privacy, HTTP/2, mod_security, lua-resty-wafmalware removal extra cost $300/yearMaking regular backups of your website
firewalls on servers, no malware scannersSitelock
Server Firewall, Monitoring & Intrusion DetectionReal Time Security ScanningSitelock
Mod Security website security software and server software firewalls. Our datacenters have hardware firewalls as well. Our senior technical staff monitor our servers using NAGIOSMalware scan, prevents site blacklisting, and provides sitelock badge $1.94/moWeb page password protectionSecurity is extraDomain privacySitelock purchased separately, with firewalls and malware scans We make sure that the server itself is protectedGlobal firewalls, malware scans upon request, and sitelock for purchas extra $30/yearNightly Security UpdatesDDoS protection and geo-redundancy included
Other featuresThey are 100% focused on WordPress websites. ENTERPRISE-GRADE SECURITY
Proactive WordPress security keeps your
data and your website safe.
Google Ads credits of $200
Unlimited storage, database, and websites