How Good is Hostwinds Hosting?

 

Hostwinds Reviews
2.4 Reviewer
4.6 Users (6 votes)
Pros
  1. Offer Excellent Prices
  2. Offer Great Features
  3. Offer Hosting Options at All Levels
  4. 60-Day Money Back Guarantee
  5. US-based Hosting & Support
Cons
  1. Lack of Managed WordPress Hosting
  2. Limited Number of Dedicated Server Plans
  3. Terms of Service Were Not Very Clear
Support2.5
Speed2.5
Features2.5
Value2.5
Transparency2
What people say... 6 Leave your rating
Pretty Good!
I've been with Hostwinds for about 4 years. Their service is quick, and the cPanel area is easy to use. The price is also great as well. It's only $4 a month to host one domain, which was good enough for my small site. The customer services is pretty good. Any issues I've had have been resolved within 24 hours. If you are looking for something quick, easy, and affordable, try Hostwinds.
August 12, 2016, 6:31 pm
Support
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Value
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0
18
Successful experience
Most of all I like their support, from the very beginning they have installed my website and all needed services to work it properly without my participation. I had issues with email delivering and they have fixed it in 17 minutes after my ticket was submitted. They are available for assistance 365/24/7 for real! Server and network both stability is high, simply no downtime. I do recommend hostwinds.com for anyone who is tired of bad hosts.
May 20, 2016, 2:33 pm
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Value
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0
12
Very skilled tech guys
The main reason I am posting this comment is I am thankful to Hostwinds.com. They made me happy with their hosting service, because I am not a tech-savvy and for me managing a server is a nightmare. But with them I am able to ask tech support to do all the staff instead of me and they will do it in a professional way in a short period.
May 13, 2016, 2:09 pm
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Speed
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Value
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1
7
Best support ever!
Whatever hosting solution you'll need, hostwinds would definitely provide it to you in a high quality manner. Their servers are stable and fast. They will help you with anything be it scripts, emails, or the server itself. I would rate them as a highly reliable company with reasonable prices.
May 6, 2016, 1:43 pm
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8
Exceeded any expectation
I am happy customer of hostwinds.com web hosting provider. With my basic plan I am getting basic features, and have not expected anything remarkable, but their service have exceeded my expectations. Support team know how to treat clients! They reply instantly and know everything about hosting managing and tweaking. I am really pleased because I found this great host!
April 28, 2016, 2:23 pm
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7
Hostwinds is trustworthy
My whole period of experience with them was perfect and I am still with them. The best thing is they have great team that knows how to treat their customers and manage their hardware to deliver ideal stability. The price I pay is not really high or I'd even say it is low, totally reasonable. They don't have any hidden fees or marketing tricks so they are totally transparent. I can assure you Hostwinds is trustworthy!
April 22, 2016, 9:48 am
Support
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1
19
Leave your rating

Our Official Hostwinds Hosting Review

Hostwinds is a US-based hosting company that appears to be a tad notch higher than the rest. Aside from a few bad apples posting a few poor complaints about Hostwinds hosting, they have a lot of good things going for them, which makes them a strong player in the industry.

Best Features of Hostwinds Hosting

First things first, let’s talk about the best features of Hostwinds. These were the best things that I found enjoyable about Hostwinds.

Excellent Prices

Hostwinds has excellent prices. As of 2016, their cheapest hosting plan starts at $3.50 per month. It goes up from there, offering business hosting and reselling hosting. They have a couple of unique hosting plans. They have a budget VPS for $7.50 per month and they have a dedicated Minecraft – as in the video game – hosting option so that players can get with their friends and play games.

Many Great Features

The hardware specifications aren’t nearly as high-end as you might expect them to be, but they make up for that with a lower price. Among their features, you can expect to find:

  • instant setup options
  • free migration
  • unlimited FTP accounts
  • unlimited email accounts
  • unlimited subdomains
  • unlimited MySQL accounts
  • unlimited bandwidth and disk space

Pair all this with the option to have your hardware upgraded quickly and easily, and you have a solid player in the field of Web hosting providers.

Hosting Options at All Levels

On the surface, it appears that Hostwinds has a wide variety of hosting options – and they do, but not as many as we would like to see. They have shared hosting, VPS hosting, dedicated server options and even a cloud server option. Most of these have different levels – they even have a budget VPS option. The one thing that’s really unique is their Minecraft server.

60-Day Money Back Guarantee

While most hosting providers are busy offering a 30-day money back guarantee, Hostwinds is busy offering a 60-day money back guarantee. That is double of what the industry standard offers a provides. It is unsure if they prorate the money back guarantee or not their terms of service one as clear as I would’ve liked them to have been. What this means is that you’ll get a good chance to really experience their service for yourself or a full two months to decide if this is a good fit for you.

US-based Hosting

While many companies – even outside the hosting industry – are busy outsourcing their business operations overseas, Hostwinds is still entirely US-based. They’re not just hosting their servers on US soil, their support is US-based. That’s good news for anyone in the U.S. looking for a US-based hosting.

US-based Support

All of the support for Hostwinds is based right here in the United States. They have quick and efficient 24/7, year-round service. Although you could get them on the phone, you can also submit a support ticket. According to their terms of service, they will answer all email support tickets within one hour. Our experience says that they will answer email tickets within 15 minutes.

Downsides of Hostwinds Hosting

Not everything that glitters is gold, and that includes us in the hosting industry. Here are the downsides of Hostwinds hosting.

Lack of Managed WordPress Hosting

You would think that with everything that Hostwinds offers that they would offer managed WordPress hosting. There are varying statistics around the Internet about how much of the Internet uses WordPress, but it is a significant chunk. It would serve Hostwinds well if they were to offer this.

Limited Number of Dedicated Server Plans

Hostwinds does offer several different types of hosting plans – shared, VPS, dedicated and Minecraft. Some of these even have discount options. However, they don’t offer very many options when it comes to some of these plans. Their dedicated server plan only has one option. Their VPS plan has two – a regular one and it discount one. If they’re going to offer one type of plan, then they can afford to provide different levels of the plan – something Hostwinds does not do.

Terms of Service Were Not Very Clear

I looked in the terms of service and I did not like what I saw. There are many hidden fees that they are enacting on some people that are not clearly spelled out, such as server reboots and OS reloads. There are many instances of them using open-ended language, which leaves things up in the air for interpretation. This can legally enable them to do what they want, no matter what the Terms of Service says.

Bottom Line

Hostwinds has a lot going for them. They appear to be scalable, they have unlimited disk space and bandwidth, unlimited email, and FTP accounts and more. There aren’t a whole lot of complaints floating around the Internet about how they conduct business. There are some, but they appear to be few and far in between. They don’t seem to have poor customer service, which was the same experience we had with them. All in all, Hostwinds appeared to be a solid player as a hosting provider.