How Good is Hostwinds Hosting?
- Offer Excellent Prices
- Offer Great Features
- Offer Hosting Options at All Levels
- 60-Day Money Back Guarantee
- US-based Hosting & Support
- Lack of Managed WordPress Hosting
- Limited Number of Dedicated Server Plans
- Terms of Service Were Not Very Clear
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Our Official Hostwinds Hosting Review
Hostwinds is a US-based hosting company that appears to be a tad notch higher than the rest. Aside from a few bad apples posting a few poor complaints about Hostwinds hosting, they have a lot of good things going for them, which makes them a strong player in the industry.
Best Features of Hostwinds Hosting
First things first, let’s talk about the best features of Hostwinds. These were the best things that I found enjoyable about Hostwinds.
Hostwinds has excellent prices. As of 2016, their cheapest hosting plan starts at $3.50 per month. It goes up from there, offering business hosting and reselling hosting. They have a couple of unique hosting plans. They have a budget VPS for $7.50 per month and they have a dedicated Minecraft – as in the video game – hosting option so that players can get with their friends and play games.
Many Great Features
The hardware specifications aren’t nearly as high-end as you might expect them to be, but they make up for that with a lower price. Among their features, you can expect to find:
- instant setup options
- free migration
- unlimited FTP accounts
- unlimited email accounts
- unlimited subdomains
- unlimited MySQL accounts
- unlimited bandwidth and disk space
Pair all this with the option to have your hardware upgraded quickly and easily, and you have a solid player in the field of Web hosting providers.
Hosting Options at All Levels
On the surface, it appears that Hostwinds has a wide variety of hosting options – and they do, but not as many as we would like to see. They have shared hosting, VPS hosting, dedicated server options and even a cloud server option. Most of these have different levels – they even have a budget VPS option. The one thing that’s really unique is their Minecraft server.
60-Day Money Back Guarantee
While most hosting providers are busy offering a 30-day money back guarantee, Hostwinds is busy offering a 60-day money back guarantee. That is double of what the industry standard offers a provides. It is unsure if they prorate the money back guarantee or not their terms of service one as clear as I would’ve liked them to have been. What this means is that you’ll get a good chance to really experience their service for yourself or a full two months to decide if this is a good fit for you.
While many companies – even outside the hosting industry – are busy outsourcing their business operations overseas, Hostwinds is still entirely US-based. They’re not just hosting their servers on US soil, their support is US-based. That’s good news for anyone in the U.S. looking for a US-based hosting.
All of the support for Hostwinds is based right here in the United States. They have quick and efficient 24/7, year-round service. Although you could get them on the phone, you can also submit a support ticket. According to their terms of service, they will answer all email support tickets within one hour. Our experience says that they will answer email tickets within 15 minutes.
Downsides of Hostwinds Hosting
Not everything that glitters is gold, and that includes us in the hosting industry. Here are the downsides of Hostwinds hosting.
Lack of Managed WordPress Hosting
You would think that with everything that Hostwinds offers that they would offer managed WordPress hosting. There are varying statistics around the Internet about how much of the Internet uses WordPress, but it is a significant chunk. It would serve Hostwinds well if they were to offer this.
Limited Number of Dedicated Server Plans
Hostwinds does offer several different types of hosting plans – shared, VPS, dedicated and Minecraft. Some of these even have discount options. However, they don’t offer very many options when it comes to some of these plans. Their dedicated server plan only has one option. Their VPS plan has two – a regular one and it discount one. If they’re going to offer one type of plan, then they can afford to provide different levels of the plan – something Hostwinds does not do.
Terms of Service Were Not Very Clear
I looked in the terms of service and I did not like what I saw. There are many hidden fees that they are enacting on some people that are not clearly spelled out, such as server reboots and OS reloads. There are many instances of them using open-ended language, which leaves things up in the air for interpretation. This can legally enable them to do what they want, no matter what the Terms of Service says.
Hostwinds has a lot going for them. They appear to be scalable, they have unlimited disk space and bandwidth, unlimited email, and FTP accounts and more. There aren’t a whole lot of complaints floating around the Internet about how they conduct business. There are some, but they appear to be few and far in between. They don’t seem to have poor customer service, which was the same experience we had with them. All in all, Hostwinds appeared to be a solid player as a hosting provider.