Codero Hosting Reviews

How Good Is Codero Hosting?

Codero is a great hosting company that caters to the needs of businesses and corporations. With a 100% uptime guarantee and excellent customer service, they have very loyal customers. However, if a customer is not pleased, they may face issues when trying to cancel the service.

Codero Reviews
3.4 / 5 Reviewer
{{ reviewsOverall }} / 5 Users (1 vote)
Pros
  1. Uptime guarantee
  2. Support team
  3. Easy to use
Cons
  1. Costly premium service
  2. No money back guarantee
  3. Intermittent server issues
Summary
Codero Hosting is tailored for businesses with 100% uptime guarantee being one of their biggest features. They do not do shared hosting but rather, push a hands-on management hosting agenda. It was founded in 1992 and is based in the U.S. in Lenexa, KS and Austin, TX. The three data center locations are Ashburn, Dallas and Phoenix. They have an SSAE 16 certification and offer cloud, hybrid, dedicated and managed hosting.
Support4
Speed3
Features3.5
Value3
Transparency3.5
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Our Official Codero Hosting Review

Codero customers, in general are very pleased with the services provided by the Codero support team. Their uptime guarantee is one of their strongest and most enticing features. They have a comprehensive user interface and a variety of packages to choose from. An all day and all night customer support team allows Codero to function as a valuable hosting company for any business.

Best Features of Codero Hosting

Codero has some great features, and most customers seem to be pleased by it. They are a company that strives for fantastic customer support, and they have a very involved management team. Codero is pushing for modern practices for the benefit of its clients and the environment.

Incredible Uptime

The company focuses immensely around uptime. They focus a lot of their attention on this area to make sure their customers are receiving optimal service. The company has multiple data centers that clients have their pick of based off of speed testing tools. Codero even offers a 100% guarantee. Any customers whose network goes down will receive an automatic 5% return for every hour it was down. There is a maximum 100% refund any month.

Excellent Support

All support teams are in the US. They are available at all hours by telephone, Skype, live chat, Twitter feed and a support ticketing system. Detailed datasheets explain the precise specifications of their servers and services. A customer can visit a status page that is often updated, and the site provides many useful support features.

Eco-friendly

Codero offers the option of choosing low-power servers to decrease the number of emissions. They encourage cloud hosting as opposed to traditional hosting services to strive for a more eco-friendly operation. Their data centers use less electricity and trees are planted to counteract added emissions.

Downsides of Codero Hosting

There are some issues of server performance and fees for cancellation of the service. It’s advertised as a lower cost company; however some packages come with basic features, and it can get a bit expensive for the premium packages that a lot of companies need.

Cancellation Fee

Customers are not guaranteed a refund if they are unhappy with the service. In fact, if a client signed up with a promotional offer during the first month and they are not satisfied and decide to cancel, customers are then charged the difference on the final invoice. For example, a customer may have had 75% off their first month and then decide to cancel. They are then charged back what was waived with that promotion.

Upgrade Fees

Even though some may find that this hosting company comes at a lower cost, every upgrade feature comes at a price. While other hosting companies may offer other features at your convenience, this one gets more expensive than anticipated for the premium service. Backup and troubleshooting are only available on most premium managed hosting plans.

Server Issues

The majority of users report that the service is dependable. However, some users might run into problems. It is possible that this is attributed to lower quality software on the clients end. Back in March of 2011, Codero did experience a DDOS attack from China causing thousands of servers to go down and affecting communication services between the company and its customers. Ultimately, it was resolved, and they worked diligently to keep their clients faith in Codero.

Bottom Line:

Codero hosting is best for businesses, and their 100% uptime guarantee is exceptional. Their uptime is supported by their highly secure and efficient data centers, and they are determined to get their customers the best speed. The support team is available at all hours and the response time is very fast. They have an experienced management team who want to help your business prosper and who will go above and beyond the call of duty. Codero has very high customer satisfaction, but they could look to improve the promotional terms so that clients who leave are less unhappy. They could also group together some premium features, so customers aren’t paying through-the-nose for every upgrade.