123-reg Hosting Reviews
How Good is 123-reg Hosting?
123-reg Hosting is a UK hosting company that has plans that will fit a wide variety of budgets since their plans start at 2.49 euros a month along with VAT. They are the perfect hosting company if you are looking for a hosting service that is unique in being cloud based and looks to serve the common people.
- Strong social media presence
- Strong customer support
- Variety of plans
- Comes with extras
- Money-back guarantee
- No specific claims on uptime
- Victim of 2012 hacking attack
- Short period of time for money back guarantee
- Requires 30-day cancellation notice
- Payment terms
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Our Official 123-reg Hosting Review
123-reg is one of the UK’s top domain providers, and they also offer hosting. Their target market is the clients that other larger hosting sites may ignore, clients with smaller hosting needs. Curious how they hold up under review? Continue reading to find out more.
This is an editorial review based on client reviews from a multitude of reviews given by users. Before making your decision on which hosting service is right for you, read some of the reviews for yourself, and check out their website.
Best Features of 123-reg Hosting
There are certainly some great features offered by 123-reg Hosting that will bring in new customers.
This company believes in connecting with their customers, and there is no better way to connect with customers than through social media. Their employees are very active when it comes to responding to clients through their social media accounts, and are quick to reply to issues and questions that they may have for the company.
In addition to the customer service that they offer through social media, they have a lot of available support for their clients. This can certainly be a bonus for people that are not very tech savvy or are wanting to learn more. These support tools include live chat, support desk, user guides, video tutorials, live system statuses, a knowledge base for self-help, and a diagnosis tool.
Variety of Plans
Smaller users will find that they offer three basic plans, essentials, business, and unlimited, which start at 2.49 Euros a month along with VAT. They also have several premium plans that start at 14.99 Euros a month for the first year along with VAT.
123-reg offers a few extras with their web hosting plans. Depending on the plan you will get at least one free domain name, an Adwords credit, and a coupon towards domain names. Students can also get a discount.
You may have noticed that money-back guarantee fits in both the features and the downsides of this review. 123-reg Hosting does have a guarantee that will let you try out their hosting service, but the downside is that it is rather short. Not enough time to do a thorough test.
Downsides of 123-reg Hosting
Claims of Uptime
They do not make any specific claims on uptime, except for the premium plans. This may be a downside when compared to competitors that are able to list what their exact uptime is for their product.
They were the victims of a hack in 2012 by the Chinese, and this can be as a downside for some people worried that it might happen again. There was a quick response to the hack, but it kept it down for 12 hours.
The money-back guarantee does fall as a bit of a downside since it is only seven days long. This may not really give you a complete feel for whether or not you’re going to be happy with this hosting service.
The cancellation policy is also a bit of a downside because they require a written notice 30 days before the day you want to cancel. This may mean that you are paying for some time at two hosting services depending on how you do the transition.
They do allow for month to month payments on the cheapest basic and premium plan, but for the more expensive plans, they offer only the options of quarterly or yearly payments.
The bottom line is that 123-reg is meant for people and businesses with smaller hosting needs, although they do have some premium plans available for larger businesses. If you have a WordPress Website or other simple site up and running, this may be the perfect hosting company for you. Evaluate the competition, their reviews, and website before making your final decision.